I watch my speedometer, gas gauge, temperature gauge, warning lights and other instruments to monitor the vital functions of my car. Similarly, I watch the key metrics of the police department in order to stay informed on how we are doing. I have a lot of data that I monitor on a regular basis, pertaining to many aspects of the department’s operations: the monthly statistical summary, personnel projections, year-to-date crime data, bi-weekly salary report, budget status report, and so forth. It’s sort of my personal “dashboard” of the organization.
From a broader perspective, the police department benchmarks several key progress indicators that are contained in the City’s outcome-based budget. We are contributing primarily to two of the City’s eight outcomes: Safety & Security and Livable Neighborhoods. For each of these outcomes, we have identified the specific goals we contribute to, and progress indicators that monitor how we are doing on those goals.
The compilation of the eight outcomes, the goals under each, and the progress indicators composes the Budget Outcome chapter of the City of Lincoln’s budget. In order to monitor how we are doing, I created some simple graphics that are meant to provide the key data at a glance—just like your instrument panel. You can watch, too. A collaboration yesterday morning between the Excel-nerd chief and the web guru Officer Katie Flood resulted in the dashboard indicators on our public webpage . Just follow the Dashboard link in the contents menu, or click this thumbnail.